Common Questions

What does a matchmaker do?

A matchmaker’s main duty is to introduce our clients to like-minded singles. This process involves getting to know the personality traits, preferences, values, and goals of both our client and their potential matches.

At The Setup, we go the extra mile. You can think of your matchmaker as a best friend, therapist, wingman, stylist, and agent–all wrapped up in one.

Put simply, we do whatever it takes to help our clients find the love they deserve.

Why use a matchmaker?

In today’s fast-pasted society, it’s not easy to meet people the old-fashioned way. Between work and other responsibilities, it can be difficult to dedicate the time or energy to find real connections.

While dating apps and other forms of online dating might seem convenient, swiping left and right on hundreds of profiles can take up hours of your day. They’re also extremely unsafe, often flooded with catfishes and swindlers.

Matchmaking is different. We only introduce you to like-minded singles who share your same goals, interests, and values. Not only that–we also run background checks on all your potential matches, taking the stress out of dating and allowing you to date with peace of mind.

We do all the work for you–saving you time, energy, and money. In today’s day and age, matchmaking just makes sense.

What is the age range of your clients?

Our clients generally range from 25 to 50 years old. Your matchmaker will work personally with you to set age parameters for your matches.

Where is The Setup located?

We have offices across the U.S including Sacramento, CA, San Jose, CA, Petaluma, CA, Walnut Creek, CA, Phoenix, AZ, Austin, TX, Dallas, TX, and San Antonio, TX.

What is the difference between a database member and a client?

Joining our free database is a great way to meet quality, like-minded singles. However, we can’t guarantee that you’ll be set up.

If you’re serious about finding your special someone, becoming a client is the smartest move. Not only are you guaranteed matches, but clients also have one-on-one access to their matchmaker, dating coaches, and other helpful resources.

Looking for something in particular? We can customize your journey to fit your individual needs. Click here to learn more.

How much does it cost?

It’s free for anyone to join our database. As a free member, you are not guaranteed any dates. But, if we think you’re a fit with one of our clients, we’ll set you up!

When you join The Setup as a client, you can work one-on-one with your Matchmaker to choose or design a package that fits your individual needs. Click here to learn more.

How Does the process work?

Dating doesn’t have to be complicated. Our process can be broken down into three simple steps: get set up, go on dates, and give feedback.

After being accepted as a client, your certified matchmaker will take some time to get to know you and your relationship goals. Then, you’ll get set you up with a match that fits your needs and preferences. If both parties are interested, we’ll make the initial introductions and you can schedule your first date. Afterward, let us know how it went. We call this ‘feedback’ and it helps us to better understand your desires when selecting future matches.

What kind of training do the Matchmakers have?

Our expert staff is trained and certified by The Love Doctor®, Dr. Terry Orbuch, and the Global Love Institute. We study the science of healthy relationships mixed with the art of dating and attraction to ensure the highest possible success rate for each and every setup.

There are only 12 Master Certified Matchmakers across the globe, and 2 of them are ours!

Can I see other members’ profiles?

Say goodbye to endless swiping. Your matchmaker will personally curate each introduction, allowing you to just focus on having fun. Clients have access to their own Member Portal where they can upload photos and information about themselves. This is for your matchmaker’s use only and won’t be seen by other members.

What is your client privacy policy?

What happens in matchmaking stays in matchmaking. Unlike online dating where your information is shared all over the internet, our process is discreet and confidential. Read our Terms of Service.

Is it Safe?

Safety is always our priority—the Lifetime Movie Network doesn’t need any more content. That’s why we require all of our members must pass a thorough background check and undergo a detailed interview with our Matchmakers. When you get set up, you can feel assured that you know exactly who you’re meeting and that your matchmaker does as well.